We are committed to protecting your privacy. To prevent unauthorized access and misuse of usernames, passwords, financial transactions, and data stored on our website, we have implemented strict security measures.

Information We Collect

We collect identifiable information such as your official name, email address, username, password, gender, and answers to security questions, along with any forms or overviews you are asked to complete.

To ensure full transparency in financial transactions, we also record details related to your payment methods and systems.

Additionally, we collect information such as your device’s IP address, device identification, browsing history, weblogs, and the websites from which you logged into our site to limit multiple logins from the same user.

How We Use and Share Collected Data

We use your data to:

  • Respond to your queries and track support or customer service requests
  • Provide you with access to our services and website features
  • Improve our services and website quality based on user needs
  • Prevent fraud and ensure system integrity
  • Keep you connected with Renesa Training
  • Update you on offers from us or our partners
  • Manage and monitor your account activity
  • Confirm your course purchases

How We Share Personal Data

We may disclose collected data to third parties for the following purposes:

  • At the request of law enforcement agencies, or when necessary to protect the safety of Renesa Training users and property, we may be required to disclose your stored information.
  • Your enrollment confirmation, participation, progress, and completion status may be shared with government programs, educational institutions, or sponsoring third parties when necessary.
  • Public or non-personal data, such as aggregated statistics or publicly posted comments, may be disclosed.
  • We may share statistical information about our website’s clients with third parties.
  • You may have access to third-party features that allow the sharing of user activity data, such as social media sharing buttons on blog posts. If you use these features, Renesa Training may share this information with those third-party websites or services.

We suggest that you look at the privacy policies and terms of use for those third-party websites. Do this before using their features. Renesa Training bears no responsibility or liability for its policies, terms, or practices, as we have no control over them.

We may also share data with:

  • Our affiliates, holding companies, and subsidiaries (if any)
  • Third-party partners are essential for operating or managing our services
  • Third-party payment gateways, when you make purchases through them
  • Certificate-issuing bodies for generating or providing course completion certificates

GDPR Compliance

Under GDPR, we rely on the following legal bases to process your personal data:

  • Your consent, when we need to send you important information
  • Legitimate interests of third-party sponsors supporting your participation in our services, unless it conflicts with your own interests
  • Legal obligations, such as compliance with anti-fraud laws

Our Core Objective

Our ultimate goal is to enhance service quality and strengthen our position as a trusted organization. We continuously improve our services and website to ensure data security and customer satisfaction, aiming to become a market leader through innovation and reliability.